In that process, he told me to download Avast, so I did. Is Avast Making My Computer Slow, Freeze Up & Generally Be A Pain?! My laptop started slowing down, freezing and just generally. Everything slows down the computer. Each software you have running will slow it down. Some more than others. Ignoring performance issues windows defender is the WORST anti virus protection you can get and use. Its only job is to block some infections until you get a dedicated AV software.
Please help - I feel like I'm going in circles, and I will appreciate all help given.
About 3 months ago, I had a problem with Arcade Yum creating crazy popups, and I came here and someone helped me get rid of it. In that process, he told me to download Avast, so I did. It was downloaded for a trial period which just ran out in this last week.
About 3 weeks or a month ago, my laptop started slowing down, freezing and just generally being a pain where I couldn't navigate AT ALL! It is constant and the fan in this laptop is constantly running. I don't know much about all this stuff, but it feels like there are a whole set of other programs running in the background that my laptop can't keep up with.
I asked for help again, and this is the thread: http://www.bleepingcomputer.com/forums/t/550162/ugh-im-still-infected-i-need-help-again/page-2
The last entry from Broni tells me to do the DDS Logs and post a new topic here. As soon as I started those steps, I got an error message telling me: Your Current Security Settings Do Not Allow This File To Be Downloaded
It hit me that maybe it's this Avast thing I downloaded awhile back. I tried to uninstall, but it doesn't show up on my list of installed programs. I googled it and tried to do the AvastClear removal tool, but I got the same message as above: Your Current Security Settings ...Blah Blah
I am so incredibly frustrated I just want to close the laptop and go out and buy another one and start fresh!
*******************
This is an edit to my message:
I just did a scan w/MBAM and here is the log: (I quarantined everything)
Malwarebytes Anti-Malware
www.malwarebytes.org
Scan Date: 10/25/2014
Scan Time: 7:55:35 PM
Logfile:
Administrator: Yes
Version: 2.00.2.1012
Malware Database: v2014.10.22.04
Rootkit Database: v2014.10.21.01
License: Free
Malware Protection: Disabled
Malicious Website Protection: Disabled
Self-protection: Disabled
OS: Windows 7 Service Pack 1
CPU: x64
File System: NTFS
User: user
Scan Type: Threat Scan
Result: Completed
Objects Scanned: 403950
Time Elapsed: 40 min, 48 sec
Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Disabled
Heuristics: Enabled
PUP: Warn
PUM: Enabled
Processes: 0
(No malicious items detected)
Modules: 0
(No malicious items detected)
Registry Keys: 16
PUP.Optional.DataMangr.A, HKLMSOFTWAREWOW6432NODEDatamngr, , [407ce5325c207fb79b34b385f60d42be],
PUP.Optional.OneSoftPerDay.A, HKLMSOFTWAREWOW6432NODEONESOFTPERDAY, , [2597ff18c1bb78be0cca8a9744bf58a8],
PUP.Optional.GlobalUpdate.T, HKLMSOFTWAREWOW6432NODEGLOBALUPDATEUPDATE, , [05b7ab6ca0dc999d80ac4be33dc6e11f],
PUP.Optional.GlobalUpdate.A, HKLMSOFTWAREWOW6432NODEMOZILLAPLUGINS@staging.google.com/globalUpdate Update;version=10, , [2a928f88493340f63e87d8b6ab595aa6],
PUP.Optional.GlobalUpdate.A, HKLMSOFTWAREWOW6432NODEMOZILLAPLUGINS@staging.google.com/globalUpdate Update;version=4, , [bb018f8889f3033334924d41b054f10f],
PUP.Optional.MySafeProxy.A, HKLMSOFTWAREWOW6432NODEXTRM GROUP LTD.MySafeProxy, , [b705ab6ce399de583e94829c0cf7728e],
PUP.Optional.BrowsersApp.A, HKUS-1-5-18-{ED1FC765-E35E-4C3D-BF15-2C2B11260CE4}-0SOFTWAREAPPDATALOWSOFTWAREBrowsers+Apps+1.1, , [5c6026f1c4b80333d29638f2d03350b0],
PUP.Optional.Tuto4PC.A, HKUS-1-5-21-1392159129-2078248977-845139479-1000-{ED1FC765-E35E-4C3D-BF15-2C2B11260CE4}-0SOFTWARETutoTag, , [2993cf480d6f42f465936b23d72d5da3],
PUP.Optional.CrossRider.A, HKUS-1-5-21-1392159129-2078248977-845139479-1000-{ED1FC765-E35E-4C3D-BF15-2C2B11260CE4}-0SOFTWAREAPPDATALOWSOFTWARECrossrider, , [7c40b5621963a690a4570778f3119c64],
PUP.Optional.GenericAddon.A, HKUS-1-5-21-1392159129-2078248977-845139479-1000-{ED1FC765-E35E-4C3D-BF15-2C2B11260CE4}-0SOFTWAREAPPDATALOWSOFTWAREGenericAddon, , [a41843d45428003680262bf8d330f907],
PUP.Optional.SuperFish.A, HKUS-1-5-21-1392159129-2078248977-845139479-1000-{ED1FC765-E35E-4C3D-BF15-2C2B11260CE4}-0SOFTWAREMICROSOFTINTERNET EXPLORERDOMSTORAGEsuperfish.com, , [675541d6c4b86fc72fc6f43d8d76847c],
PUP.Optional.DataMngr.A, HKUS-1-5-21-1392159129-2078248977-845139479-1004-{ED1FC765-E35E-4C3D-BF15-2C2B11260CE4}-0SOFTWAREDatamngr, , [39836bac314b2e089a03a1ca9f6507f9],
PUP.Optional.BrowsersApp.A, HKUS-1-5-21-1392159129-2078248977-845139479-1004-{ED1FC765-E35E-4C3D-BF15-2C2B11260CE4}-0SOFTWAREAPPDATALOWSOFTWAREBrowsers+Apps+1.1, , [249869ae621ac6704f19ce5cf40f2ad6],
PUP.Optional.CrossRider.A, HKUS-1-5-21-1392159129-2078248977-845139479-1004-{ED1FC765-E35E-4C3D-BF15-2C2B11260CE4}-0SOFTWAREAPPDATALOWSOFTWARECrossrider, , [625a91866c10181e0bf0ceb1699b4ab6],
PUP.Optional.GlobalUpdate.A, HKLMSOFTWAREMICROSOFTWINDOWS NTCURRENTVERSIONIMAGE FILE EXECUTION OPTIONSGOOGLEUPDATE.EXE, , [caf2f0278bf145f15020e326e61d25db],
PUP.Optional.GlobalUpdate.A, HKLMSOFTWAREWOW6432NODEMICROSOFTWINDOWS NTCURRENTVERSIONIMAGE FILE EXECUTION OPTIONSGOOGLEUPDATE.EXE, , [caf2f0278bf145f15020e326e61d25db],
Computer Slowing Down Internet
Registry Values: 2
PUP.Optional.GlobalUpdate.T, HKLMSOFTWAREWOW6432NODEGLOBALUPDATEUPDATE path, C:Program Files (x86)globalUpdateUpdateGoogleUpdate.exe, , [05b7ab6ca0dc999d80ac4be33dc6e11f]
PUP.Optional.OneSoftPerDay.A, HKLMSOFTWAREWOW6432NODEMICROSOFTWINDOWSCURRENTVERSIONRUN ospd_us_300, , [912bed2a205c60d65187e53c93704db3],
Registry Data: 0
(No malicious items detected)
Avast Slowing Down Internet Free
Folders: 13
Rogue.Multiple, C:ProgramData374311380, , [4577d2456f0d072f6c80cc13f01228d8],
PUP.Optional.GlobalUpdate.T, C:Program Files (x86)globalUpdateUpdate, , [239924f3a8d41f175ff507029d6632ce],
PUP.Optional.GlobalUpdate.T, C:Program Files (x86)globalUpdateUpdate1.3.25.0, , [239924f3a8d41f175ff507029d6632ce],
PUP.Optional.GlobalUpdate.T, C:Program Files (x86)globalUpdateUpdateDownload, , [239924f3a8d41f175ff507029d6632ce],
PUP.Optional.GlobalUpdate.T, C:Program Files (x86)globalUpdateUpdateInstall, , [239924f3a8d41f175ff507029d6632ce],
PUP.Optional.GlobalUpdate.T, C:Program Files (x86)globalUpdateUpdateOffline, , [239924f3a8d41f175ff507029d6632ce],
PUP.Optional.GlobalUpdate.T, C:Program Files (x86)globalUpdateUpdateOffline{57005C8C-3F18-48AA-A09F-795A4C6A62C8}, , [239924f3a8d41f175ff507029d6632ce],
PUP.Optional.GlobalUpdate.A, C:UsersuserAppDataLocalTempcomh.57889, , [caf2f0278bf145f15020e326e61d25db],
PUP.Optional.NewPlayer.A, C:Program Files (x86)ver3NewPlayer, , [dce070a716665fd73d758689b74cff01],
PUP.Optional.MySafeProxy.A, C:WindowstempXTRM Group Ltd, , [ad0f37e0710b94a24117e7321be82ed2],
PUP.Optional.MySafeProxy.A, C:WindowstempXTRM Group LtdMySafeProxy, , [ad0f37e0710b94a24117e7321be82ed2],
PUP.Optional.MySafeProxy.A, C:WindowstempXTRM Group LtdMySafeProxy1.0.11.0, , [ad0f37e0710b94a24117e7321be82ed2],
PUP.Optional.MySafeProxy.A, C:WindowstempXTRM Group LtdMySafeProxy1.0.11.0rollback, , [ad0f37e0710b94a24117e7321be82ed2],
Files: 17
PUP.Optional.BrowsersApp.A, C:UsersCalAppDataRoamingUXRCC.exe, , [fbc136e13c404ceab1ad0852d0359f61],
PUP.Optional.BrowsersApp.A, C:UsersCalAppDataRoamingZUOL.exe, , [01bb53c4fa82fe3835294c0e9273fe02],
PUP.Optional.AdLyrics, C:UsersuserAppDataLocalTempB6B2tmp5555-1001_newplayer.exe, , [685454c38def2b0be7d85974a061e818],
PUP.Optional.DesktopTemperature.A, C:UsersuserAppDataLocalTempB6C6tmpdt1_24_6_1.exe, , [5d5fb3642c504ee886d3f3cfb44d5da3],
PUP.Optional.MySafeProxy.A, C:UsersuserAppDataLocalTempB6D7tmpmsp-bootstrap.exe, , [4874f522097371c58a129a3454ad1de3],
Rogue.Multiple, C:ProgramData374311380BIT997A.tmp, , [4577d2456f0d072f6c80cc13f01228d8],
PUP.Optional.GlobalUpdate.A, C:UsersuserAppDataLocalTempcomh.57889GoogleCrashHandler.exe, , [caf2f0278bf145f15020e326e61d25db],
PUP.Optional.GlobalUpdate.A, C:UsersuserAppDataLocalTempcomh.57889GoogleUpdate.exe, , [caf2f0278bf145f15020e326e61d25db],
PUP.Optional.GlobalUpdate.A, C:UsersuserAppDataLocalTempcomh.57889GoogleUpdateBroker.exe, , [caf2f0278bf145f15020e326e61d25db],
PUP.Optional.GlobalUpdate.A, C:UsersuserAppDataLocalTempcomh.57889GoogleUpdateHelper.msi, , [caf2f0278bf145f15020e326e61d25db],
PUP.Optional.GlobalUpdate.A, C:UsersuserAppDataLocalTempcomh.57889GoogleUpdateOnDemand.exe, , [caf2f0278bf145f15020e326e61d25db],
PUP.Optional.GlobalUpdate.A, C:UsersuserAppDataLocalTempcomh.57889goopdate.dll, , [caf2f0278bf145f15020e326e61d25db],
PUP.Optional.GlobalUpdate.A, C:UsersuserAppDataLocalTempcomh.57889goopdateres_en.dll, , [caf2f0278bf145f15020e326e61d25db],
PUP.Optional.GlobalUpdate.A, C:UsersuserAppDataLocalTempcomh.57889npGoogleUpdate4.dll, , [caf2f0278bf145f15020e326e61d25db],
PUP.Optional.GlobalUpdate.A, C:UsersuserAppDataLocalTempcomh.57889psmachine.dll, , [caf2f0278bf145f15020e326e61d25db],
PUP.Optional.GlobalUpdate.A, C:UsersuserAppDataLocalTempcomh.57889psuser.dll, , [caf2f0278bf145f15020e326e61d25db],
PUP.Optional.NewPlayer.A, C:Program Files (x86)ver3NewPlayerT3NewPlayerX28.exe, , [dce070a716665fd73d758689b74cff01],
Avast Slowing Down Internet Version
Physical Sectors: 0
(No malicious items detected)
(end)
Edited by stillanovice, 25 October 2014 - 08:44 PM.